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Column: Defining 'failed' CDI programs

I previously started a conversation on CDI Talk entitled “Failed Programs,” hoping there might be someone willing to divulge an account of how and why their program “failed,” perhaps even how they were able to “save” or “reinvent” it. While the post generated quite a bit of conversation (there were upwards of 36 responses at the time), no volunteers came forward. The online discussion on CDI Talk helped me realize there is not a clear definition for what might be considered a “failed program” in the first place.

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