Q: We are in the process of placing personal goals for clinic CDI specialists (i.e., CDI specialists who are reviewing clinic notes). One of our goals is to establish an appropriate query rate. In your experience, what is a good query rate for the clinic?Read More »
Q: What criteria are you using to measure your CDI specialists’ productivity? Are you using the number of new reviews, concurrent rereviews, total number of reviews? Is your team’s review process based on a priority point system?Read More »
Q: I am wondering if any organizations would be willing to share the types of assigned work that separate roles/levels are responsible for in their department? We have had conversations pairing certifications along with validation/denial work; however, we would love to see what else...Read More »
Q: I am the team lead/educator for second level review staff, and our division is required to do an eight-hour education and team-building day. I am wondering if anyone has team-building exercises that they have done remotely to keep staff engaged and participating? We use Microsoft...Read More »
Q: I am interested in others’ approaches to certain risk adjustment diagnoses like malnutrition and pathology results. At our facility, the CDI department writes all the queries, so the coder will send a request to query to the CDI specialist if the attending physician has not...Read More »
