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Conduct peer audits to provide query practice insight

“Documentation can be greatly improved by a properly functioning query process,” AHIMA says in its 2008 “Managing an Effective Query Process” practice brief. But how can you tell whether your query process works? Peer-to-peer review of query practices and outcomes may provide a low-cost, effective option.

“Every profession that exists has some form of peer review processes,” says Donna Kent, RN, BSN, CCDS, CDI manager at Torrance (Calif.) Memorial Medical Center. “Healthcare is no different. CDI programs should be no different either.”

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