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CDI goal: Documentation for the physician and the hospital

What is the goal of a CDI program? Most of the ones I see still focus on DRG optimization. We need to make the physicians allies of our CDI programs, and right now they are not. Instead, they are often targets of our queries. So how do you make the transition? By changing physician behavior one encounter at a time and letting them see that additional documentation helps with their professional billing.

 

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