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Helpful Hints: Communication problems? Follow the script!

Every CDI program needs to respond to certain common physician criticisms and questions: everything from physician complaints about their lack of time to answer queries, to the accusation that CDI is only about the money.

Veteran CDI professionals often develop rote responses to these types of interactions—anecdotes coupled with knowledge, data, and skills—that help resolve on-the-spot conflicts and provide physicians with the information needed to better understand CDI program goals.

 

Not a member? Let's fix that!

ACDIS is the nation's only association dedicated to the clinical documentation improvement profession. Whether you're a veteran CDI specialist or new to the position, or a physician advisor or HIM/coding professional, you'll want to take advantage of all the benefits of ACDIS membership including a career center, CDI Journal, CDI Forum, sample forms and tools, and much more.

For questions and support, please call ACDIS customer service: 800-650-6787.