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Council member Q&A: Resources for new hires

This month’s question was submitted on March 4, 2024, and focuses on new hire resources/orientation. Please note that questions and answers have been de-identified for the purposes of this article.

Q: I am interested in learning about the resources that other programs utilize for new hire orientation. Our current orientation program is comprehensive and well-structured, primarily involving one-on-one educational sessions. We use online modules from Nthrive Education to provide a general introduction to CDI, coding rules, distinctions between MS-DRG and APR-DRG, as well as details pertaining to each major diagnosis category (MDC). I am curious about the electronic modules or webinars that are commonly employed by other programs for similar purposes.

 

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