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Query Process Flow Chart

This sample flow chart illustrates the physician query process from initial query submission through to resolution. Lynne Spryszak, RN, CCDS, CPC-A, CDI education director at HCPro, Inc., in Danvers, MA, included this chart in her 2010 audio conference presentation "Physician Queries Workshop: Tools and Techniques for Compliant, Effective Clarification."

 

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