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Redefining Key Performance Indicators for Clinical Documentation Integrity

Leadership research survey indicates shift from financially focused to quality-centric KPIs

Over the years, the role of the CDI department has expanded to denials management, outpatient settings, quality measure capture, and so much more. CDI programs have shifted focus and taken on innovative efforts, and leaders need to adjust their expectations for staff performance accordingly.

In partnership with 3M, the Association of Clinical Documentation Integrity Specialists (ACDIS) CDI Leadership Council asked five of its members to evaluate the results of a nationwide survey on key performance indicator (KPI) use and discuss their organizational approach to data collection and sharing.

In this research report, readers get a full inside-look at the expert CDI leadership conversation and the data surrounding KPI importance, reporting processes, technology use, and more!