Hybrid engagement model: Orlando Health, NYU Langone offer flexible approaches

Provider engagement is a core function of the CDI profession. In addition to record review, CDI specialists also teach the why behind the need for accurate, complete, and specific documentation, and assist providers in their day-to-day charting and EHR workflow. But there is no one-size-fits-all model. This series provides case studies of organizations at all ranges of the engagement spectrum, including full clinical integration, remote CDI, and hybrid models. Its objective is to offer models of success from which ACDIS members can consider new ideas to implement, and to supply best practices for provider engagement that work regardless of organizational size, type, or budget.

This is the second case study in the provider engagement series. Click here to read the introductory paper and here to read the first case study.