News: Healthcare IT executives find AI systems ill-equipped for clinical settings, survey shows
A new survey conducted by the Black Book Market Research Group has found widespread and chronic issues with technology in the healthcare industry, HealthLeaders reported.
According to a Black Book press release, survey respondents have suggested that “the compounding inefficiencies, system downtimes, and ineffective integration of health IT have led to total losses estimated to exceed $8.0 billion annually across the industry.”
The survey broke down some of the most pressing issues facing health systems. Here are a few of the most notable areas of concern:
- Overly Complex or Unintuitive EHR Systems: “91% of small medical practices criticized major hospital system EHRs they were compelled or required to engage with as being overly complex and difficult to implement and maintain without adequate IT support, particularly for independent physician settings.”
- Poorly Integrated Telehealth Platforms: “81% of respondents reported that some telehealth solutions failed to integrate well with existing EHR systems, creating data silos, duplicating data entry, and resulting in workflow inefficiencies.”
- AI and Machine Learning Tools with Unrealized Promises: “96% of healthcare IT executives said they faced challenges with AI ROI [return on investment], with 92% of early adopters reported that their current AI systems were not accurate or actionable enough in clinical settings.”
The survey also noted health Information exchanges with limited interoperability, clinical decision support systems with poor integration, patient engagement platforms with low adoption, and interoperability solutions with limited support, as other pressing problems.
Editor’s note: To read the HealthLeaders coverage, click here. To read the Black Book Market press release, click here.