COVID-19 has wreaked havoc on healthcare systems, and CDI departments have suffered from the fallout. An ACDIS survey conducted in June in the aftermath of the initial outbreak showed that many were hit with furloughs, salary reductions, and in some cases layoffs .

But many organizations...

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CDI technology options have come a long way, adapting as the industry’s role in the healthcare environment has shifted from a primarily financial enterprise to one that includes quality reviews, denials management and appeals, risk adjustment, and settings beyond traditional inpatient acute care...

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