Physician engagement is an everyday challenge for Clinical Documentation Integrity (CDI) teams. These teams have traditionally relied on query workflows aimed at addressing documentation opportunities after the note has been saved, often requiring rework and administrative burden for physicians and CDI teams alike. In this case study, you’ll learn how Intermountain Healthcare shifted that paradigm: moving from a look-back query model to a proactive approach aimed at addressing documentation opportunities in real time, at the point of care.
In addition, you’ll read about Intermountain’ s transformational approach to CDI overall, including how the patient-centric structure that underpins their physician-led CDI program keeps patient and physician well-being at the center of what they do. Don’t miss how the adoption of advanced AI brings physician and CDI workflows together and supports physicians at the point of care as they document in the EHR. And, learn more about their strategy for physician education and buy-in. Finally, see the sweeping results they’ve achieved: operational, financial and quality.
Readers will learn:
Strategies for addressing physician/clinical documentation integrity silos with a physician-led approach.
Approaches for improving and optimizing physician/CDI workflows for quality and operational efficiency.
Practices for implementing physician-supportive AI solutions.